So the question here is, how can
marketers effectively coordinate conversations and interactions, while also
handling both time and media? It is definitely not a simple task and most
companies are struggling with this “cross
media” challenge.
One important hint is that, what
is needed is an integrated solution
for one-to-one publishing in order to attain a successful cross-media strategy.
The biggest challenge in cross-media
marketing publishing is to be able to converse with customers across the range
of print and digital media channels using messages that are appropriate for the
individual receiver, in terms of content, presentation, time and channel.
For this purpose, only an
integrated system would be able to provide the complete tracking, analysis and
feedback capabilities needed for an improved interaction with targeted content.
That said, no marketer should settle for anything lesser that personalized
communication with their customers.
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